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Prevent customs clearance issues. Take advantage of our tools and resources to make your documents compliant every time.

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Customs compliance made easy

One challenge every international shipper faces is customs compliance. Use this guide to determine what you need to keep your shipments compliant and ensure packages move smoothly when they cross borders. Here’s what you need to prepare your shipments.

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Do some preliminary work

Think of this guide as the starter kit for customs clearance. Right here, you’ll find valuable information to help you prepare your shipments.

Determine whether you can ship your commodity

Many countries have restrictions on which commodities may be shipped across their borders and which services may be used to ship them. Get detailed information on these restrictions in our Country Profiles. Plus, make sure you’re not shipping a prohibited item or shipping to a denied party.

View country profiles

Select your broker

Inaccurate or incomplete broker information can cause shipping delays. You can take advantage of FedEx brokerage services or designate your own broker. If you choose FedEx brokerage services, don’t forget to send us your Power of Attorney (POA) to authorize us to perform customs clearance on your behalf.

Learn more about brokerage options

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Identify commonly used customs documents

Depending on the specific product you’re shipping and the country you’re shipping to, you may need to include:

  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • North American Free Trade Agreement Certificate of Origin
  • Electronic Export Information
  • Shipping Label (packages)
  • Bill of Landing (freight)

Whether you’re shipping packages or freight, you can stay a step ahead by getting familiar with these common customs documents.

Find out which documents you need

Gather important information

Before you begin completing your paperwork, make sure you have the information listed here. It will save you valuable time.

Understand ECCNs and export licenses

Before you ship, check to see if your product has an Export Control Classification Number (ECCN), a five-digit, alphanumeric code, created by the U.S. Department of Commerce’s Bureau of Industry and Security, that identifies the technology level and capabilities of your product. You’ll use this code to find out when and where you need an export license.

Learn more about ECCNs and export liceases

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Find your commodity code in the Harmonized System

Start by preparing a detailed product description, a list of the raw materials it contains, and how the product is used. This information is the basis for locating your Harmonized Tariff Code — a six- to 12-digit number used to declare your goods that drives duties, taxes, and the type of entry the product requires.

Perform a Harmonized Code search

Confirm your commodity's value

The accurate and consistent commodity value not only impacts the duties and taxes, but is required on many customs documents. If the total value of commodities in your export shipment exceeds $2,500, you will be required to file your shipments in the Automated Commercial Environment (ACE) — the primary system for reporting exports and imports to the government to determine admissibility.

Learn more about the Automated Commercial Environment

Additional Tools

While you are completing your customs documentation, you may also find these tools helpful.

Need help finding the right documents?

Enjoy stress-free international shipping with FedEx HeadStart, a simple, easy-to-use application that pulls together international shipping documents for you.

Sign up for FedEx HeadStart

Submit documents online with Electronic Trade Documents

Save time and money by using FedEx® Electronic Trade Documents for your international paperwork needs. You can enable Electronic Trade Documents in FedEx Ship Manager® at

Enable Electronic Trade Documents

Explore global trade resources

Find the right customs documents, review shipping advisories, estimate duties and taxes, perform denied party screenings, search for Harmonized Codes, and more.

Go to FedEx Global Trade Manager

File Electronic Export Information (EEI)

Electronic Export Information (EEI) is used for compiling official U.S. export statistics and to enforce U.S. export laws. Records must be retained for five years from the date of export.

File now

Ready to get started?

Now that you’ve collected and completed your important customs documentation, quick, easy shipping from your desktop or mobile device is a click away.

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