Guide to Services

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The FedEx Service Guide, which was published effective Jan. 5, 2009, provides service descriptions, information on how to ship, FedEx standard list rates, FedEx Express Terms and Conditions, and the FedEx Ground Tariff.

This downloadable version is interactive and designed to help you quickly find the information you need. See the Table of Contents page for more information on how to use this guide.
The 2009 FedEx Service Guide
Effective Jan. 5, 2009 
The 2010 FedEx Service Guide
Effective Jan. 4, 2010 
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For information on how to obtain a printed copy, call 1.800.GoFedEx 1.800.463.3339. In the event of a conflict between the FedEx service information on this site and the service information in printed copies of the FedEx Service Guide, the online version — including service descriptions, rates and shipping information; the FedEx Express Terms and Conditions; and the FedEx Ground Tariff — will be the controllng documents. Unlike rates and other charges, the service descriptions and shipping information are not part of the contract for carriage.

Rate and service quotations by FedEx employees and agents are based on information provided by you. Actual rates and services may vary based on the most current FedEx Service Guide. For the most current information on areas and delivery times, call 1.800.GoFedEx 1.800.463.3339.